Questions,
answered.
Can't find your answer below? Reach us anytime through Support in the dashboard after signing up.
Start for free →Sign up, top up your wallet with crypto, pick a tier, country and currency, and a virtual Visa / Mastercard is issued instantly. No approval, no waiting, use it right away.
You start with a single account token, no email, no password. Basic use has no paperwork. That said, depending on the licensed partner that handles issuance and payments, some countries or high-value use may require additional verification.
From ad platforms like Google, Meta and TikTok to subscriptions and shopping, anywhere Visa / Mastercard is accepted, worldwide. A USD or EUR card is not tied to a specific country.
The most common reasons are insufficient balance, exceeding a limit, or the merchant not accepting that card or currency. Payments draw from your wallet balance at authorization, so keeping balance ready reduces declines. You can see the decline reason right in your dashboard transactions.
Under card-network and issuer policies, some categories may be restricted, gambling and lotteries, cash-like transactions such as cash withdrawal or money transfer, and illegal activity.
Virtual (online) cards may not be addable to mobile wallets, depending on tokenization support. The card number works right away for online and ad-platform payments.
Major coins including USDT, USDC, BTC, ETH, BNB, SOL, LTC and TRX. Top-ups usually credit within a few minutes.
A tiered fee (1.5–4%) that drops as you load more. There is no monthly fee to use or hold a card. See the Pricing page for exact rates.
You can top up from $25. If you enter less than $25, it is adjusted to the minimum.
Limits depend on the card tier and issuer policy, and per-transaction or daily limits may apply. You can also set a spending limit per card in the dashboard.
There are three tiers, Spark (1%), Surge (3%) and Pulse (3%+1%). The higher the tier, the bigger the cashback and limits.
VoltSpend is virtual (online) cards only. The moment it is issued, the card number works at online merchants worldwide.
We do not collect email or password; login is a single account token. Card issuance, payments and custody are handled by licensed issuing partners.
Yes. In the dashboard you can freeze, unfreeze or delete each card instantly, and payment history updates in real time.
If a merchant refunds a payment, the amount returns to your card and wallet balance. Declined payments are never charged in the first place. See the Refund policy for details.
By the nature of crypto top-ups, completed deposits are generally non-refundable and are used for card payments. Please see the Refund policy for details.
After signing up, reach us anytime through Support in the dashboard. Exceptional cases like payment errors or duplicate top-ups are reviewed individually.